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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Giordano

March 21, 2025

5  out of  5
rating by Bob Giordano
"Dawn is very personable, efficient, and gets right back with you if you have concerns, questions, etc. I called a fifferent office and left my info and never heard back."
We responded:
"Thank you Bob for sharing your feedback! We’re thrilled to hear that Dawn was efficient, professional, and responsive in addressing your questions. It’s wonderful to know how she was able to assist you with your insurance needs. We truly appreciate your review."
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Michael Schoppenhorst

March 5, 2025

5  out of  5
rating by Michael Schoppenhorst
"Had to share my incredible experience with agent AJ Bonds of Trummie L. Patrick III State Farm with the world. Thinking I was paying too much for my home and auto insurance, I reached out to AJ for quotes. He was very helpful and responsive during the process, and took the time to explain the requirements for the extra discounts I qualified for. To my amazement, I am saving thousands of dollars each year on my new policies AND even have better coverage amounts on both home and auto! This far exceeded my expectations, and I can highly recommend AJ Bonds to anyone wanting to acquire new policies or at least compare State Farm to your current insurance provider. Thank you AJ!"
We responded:
"Michael, thank you so much for your fantastic 5-star review! We’re thrilled to hear that AJ was able to help you find the best rates and save you thousands per year. It’s always great to hear how our team makes a difference. We truly appreciate your kind words!"
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Jotio Ambekia

February 28, 2025

5  out of  5
rating by Jotio Ambekia
"Great with explaining policies"
We responded:
"Jotio, thank you so much for your 5-star review! We’re thrilled to hear that our explanation of the policies was helpful to you. We truly appreciate your feedback and support!"
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Cheris Pearson

February 27, 2025

5  out of  5
rating by Cheris Pearson
"I recently had the pleasure of working with Dawn Hite and I couldn't be more impressed with the level of professionalism and care she provided me. She was knowledgeable, took the time to answer all my questions and didn't try to upsell me on things I didn't need. I truly appreciated the personalized service and the genuine concern she showed me. If you're looking for an insurance agent who is both professional and caring, I highly recommend Dawn Hite. You’ll be in great hands!"
We responded:
"Cheris, thank you for your 5-star review! We’re thrilled to hear that Dawn was professional, knowledgeable, and able to assist you with your insurance needs. Our goal is to provide every valued customer, like you, with the same level of courtesy and care. We truly appreciate your kind words and your feedback!"
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Georgina Hequembourg

February 22, 2025

5  out of  5
rating by Georgina Hequembourg
"Matthew Pilchard’s was s nice and helped me through switching to State Farm I recommend him"
We responded:
" “Thank you, Georgina, for your 5-star review! We’re thrilled to hear that Matthew was able to help you find a great insurance rate. We’re so glad to have you as a valued customer at Trummie Patrick III State Farm office!”"
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Anya Gray

February 21, 2025

5  out of  5
rating by Anya Gray
"Jessica was very helpful."
We responded:
"Anya, thank you so much for your 5-star review! We’re thrilled to hear that Jessica was able to assist you and make your experience a positive one. We truly appreciate your feedback and support!"
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Catherine Stranberg

February 19, 2025

5  out of  5
rating by Catherine Stranberg
"Dawn was Amazing to work with! She was very informative and worked quickly to get me set up. Highly recommend!"
We responded:
"Thank you, Catherine, for your 5-star review! We truly appreciate you taking the time to share how Dawn has helped you with your policies. Your feedback means a lot to us—thank you again!"
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Amy Costoulas

February 15, 2025

5  out of  5
rating by Amy Costoulas
"Matthew Pilchard did an excellent job representing State Farm/Trummie Patrick setting up our vehicles and homeowners insurance. I love that I get a real person when I call and not an automated voice. The customer service this far has been top notch."
We responded:
"Thank you, Amy, for your 5-star review! We’re thrilled to hear that Matthew was able to assist you with your insurance quote. We’re here for you 24/7 and appreciate you taking the time to share your positive experience. We truly value your feedback and are grateful for your trust in our service. Thanks again for the 5-star rating!"
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Cheneka Hobbs

January 8, 2025

5  out of  5
rating by Cheneka Hobbs
"Jessica is the absolute best!!! She goes above and beyond to make sure my college kid has the best rates possible! I stay with Statefarm because of her top notch service & care. She’s definitely apart of my extended family! Thank you Jessica!!"
We responded:
"Cheneka, thank you for your 5-star review and for letting us know that Jessica was able to help you find the best rates! We truly appreciate your kind words and are grateful to have State Farm as part of your family. Thanks again for taking the time to share your experience!"
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Cameshia Harris

January 3, 2025

5  out of  5
rating by Cameshia Harris
"AJ is amazing!!!!! Thank you"
We responded:
"Thank you, Cameshia, for letting us know that AJ was amazing and also helped you with your insurance needs. Thank you again for your review!"
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J & A Fries

December 27, 2024

5  out of  5
rating by J & A Fries
"Casey was very helpful. Very knowledgeable about how to do state to state transfer of insurance. made everything quick and painless."
We responded:
"Thank you J & A for your 5 Star Review and letting us know Casey was very helpful and knowledgeable about your Insurance and made the transition quick and painless. We thank you again for your 5 Star Review. "
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Angie Cabana

December 20, 2024

5  out of  5
rating by Angie Cabana
"Jessica is amazing!! She is so helpful and always on top of things. Wonderful customer service!"
We responded:
"Angie, thank you for your 5 Star Review and letting us know that Jessica has always been professional and had wonderful customer service. We appreciate your review. "
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Robbin Knight

December 20, 2024

5  out of  5
rating by Robbin Knight
"Agent most helpful! Great interaction! I as a retired insurance agent was very impressed with his degree of professionalism and his earnest desire to help the customer."
We responded:
"Thank you, Robbin for your 5 Star Review. We truly appreciate you. "
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Tyronza Powell

November 22, 2024

5  out of  5
rating by Tyronza Powell
"AJ Bonds was awesome, very knowledgeable, courteous, and helpful. My experience with him was great, he was prompt, he took care of everything that needed to be done in a timely manner, he was friendly and he explained the process perfectly. I was very impressed!"
We responded:
"Thank you, Tyronza, for your 5 Star Review. Thank you for letting us know that AJ was knowledgeable, courteous and helpful. Thank you for letting us know he was prompt and he took care of everything that is needed to help get your Policy started. Thank you again for your review. "
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Cade Stanfield

November 22, 2024

5  out of  5
rating by Cade Stanfield
"Jaygien did an amazing job with getting my auto and homeowners insurance policies! She took the time to go over my HOA documents to make sure that I was full covered and went through my past concerns with auto insurance so nothing was left out! Highly recommend working with her and Trummie in Canton!"
We responded:
"Cade, thank so much for your 5 Star Review and letting us know that Jaygien did an amazing job with your Homeowners Policies and went over your HOA documents in great detail as well. We truly appreciate your review and letting us know how Jaygien assisted you in your insurance needs. "
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Skip Lane

November 19, 2024

5  out of  5
rating by Skip Lane
"Tracy has been extremely helpful in increasing my Umbrella policy and she was super professional and gave superior customer service. Great customer service is very hard to come by these days. Tracy's knowledge in the insurance field is top notch and she is a first class professional. She also helped me get SF to approve my roof claim after weeks of run around from the adjusters and she stepped in and connected me with a manager that reviewed my claim and approved it within 24 hrs after I had been waiting for almost 3 weeks. Any company would be proud to have Tracy on their customer care and acct management team. Because of her we will stay with State Farm and this agency."
We responded:
"Skip, thank you so much for your 5 Star Review and letting us know that AJ has been helpful answering your questions but also letting us know that he was also knowledgeable as well. We truly appreciate your 5 Star Review."
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Alan T

October 30, 2024

5  out of  5
rating by Alan T
"For 35 plus years I’ve had the same insurance. It takes a lot of trust and confidence to walk away from that and I did. Trummie Patrick and the Team at State Farm made that much easier than I expected. In today’s world it’s hard to find personalized service someone who treats you like a person not a number, a human who answers your call not a robot and thanks you for being a customer. I hope I never have to use my insurance but if I do I know the team at Trummie Patrick State Farm has my back and will take great care of me. Special thanks to AJ for making this a seamless transition and walking me through the process!"
We responded:
"Alan, thank you for the very kind 5 Star Review and letting us know that AJ took care of your insurance needs and answered your questions as well. We want to welcome you to our Agency and appreciate you again for your review. "
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Gerald Cummings

October 10, 2024

5  out of  5
rating by Gerald Cummings
"Jessica is great. Always pleasant and sounds so excited to help in anyway possible. Today was extra and I appreciate Jessica."
We responded:
"Thank you Gerald for your 5 Star Review and letting us know that Jessica has been pleasant and excited to help in any way possible. Thank you again for your review. "
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Barbara Boudreau

October 3, 2024

5  out of  5
rating by Barbara Boudreau
"Cole was a delight and made the process veey easy"
We responded:
"Thank you Barbara for your 5 Star Review and letting us know that Cole made the process very easy and efficient. Thank you again for your review. "
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R. Beasley

October 2, 2024

5  out of  5
rating by R. Beasley
"Been working with Cole Taylor did a good job of helping me get a good rate and better rate than I have. The entire process went smoothly and I would recommend."
We responded:
"Thank you so much for your 5 Star Review and letting us know Cole helped you find a great rate and made the entire process an easy one. Thank you again for your review. "
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Lori Trogstad

September 30, 2024

5  out of  5
rating by Lori Trogstad
"I had been shopping for new auto and homeowners policies sometime ago and wasn’t having any success. I haven’t been with State Farm for about 30 years and left and went with Farmers for about three years because the rates were so much less. Well, unfortunately, like everything else in this world, Farmers went crazy on their prices, well AJ from State Farm, Trummie Patrick’s Office, Keep following up with me after my initial call when they couldn’t assist me. Well I got totally fed up with Farmers And he happened to cause the right time and give me better rates. He is very pleasant easy to converse with and certainly follow up."
We responded:
"Lori, thank you for your 5 Star Review. First, welcome back to State Farm. We are so glad to hear that AJ was able to help you find the best rate and also made the process easy. Thank you again for your review, and thank you for letting us know how AJ assisted you with your policies. "
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Rachel Collett

September 20, 2024

5  out of  5
rating by Rachel Collett
"Jaygien Haney has really helped us lower our insurance rates and has really gotten to know what we need!"
We responded:
"Thank you Rachel for your 5 Star Review and letting us know that Jaygien was helpful and also helped you find the best Insurance Policy. Thank you again for your review."
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Zimbalist Hightower

September 18, 2024

5  out of  5
rating by Zimbalist Hightower
"Prompt service. Explained everything in detail. I enjoyed the friendly, warm, caring manner. It was a more than great experience."
We responded:
"Thank you Zimbalist for your 5 Star Review and letting us know that you have a warm, caring and friendly experience with us. We truly appreciate your review. "
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Sarah Boustead

September 12, 2024

5  out of  5
rating by Sarah Boustead
"Dawn Hite was wonderful! She gave me a quote for auto, homeowners and an umbrella policy that was very reasonably priced and much, much less than my current policy. She was very sweet, a great communicator, and extremely efficient and prompt! I will recommend her to everyone."
We responded:
"Thank you Sarah for your 5 Star Review and letting us know that Dawn was sweet as well as a great communicator. It is also great to hear how she was efficient and prompt as well. Thank you again for your review. "
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Som Mishra

September 12, 2024

5  out of  5
rating by Som Mishra
"I just moved from Progressive to State Farm & would like to thank Dawn Hite for her assistance while obtaining the insurance. She helped me to quickly move to State Farm & also helped me to get a good rate. She is the best."
We responded:
"Thank you Som for your 5 Star Review and letting us know that Dawn was helping with moving your Insurance from Progressive to State Farm. We truly appreciate your review. "