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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Najma Hunter

June 24, 2025

5  out of  5
rating by Najma Hunter
"I just want to give a shout out to AJ Bonds with State Farm!!! Exceptional customer service! Kind, patient and advises clients with a stellar knowledge base! He saved me money with my home insurance and car bundle insurance!!! I am one HAPPY customer because of him. Please call AJ for any questions that you may have about insurance!!!! Just CALL…..you won’t regret it!!! Dr. Hunter, Happy Client :)"
We responded:
"Thank you so much, Dr. Hunter, for your enthusiastic and thoughtful review! We’re thrilled to hear that AJ provided exceptional service and helped you save on your home and auto insurance. His dedication to our clients truly reflects the values we strive for every day. Your happiness means the world to us, and we’re so grateful to have you as part of the Trummie Patrick III family. Don’t hesitate to reach out if there’s ever anything more we can do for you!"
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Hal Long

June 23, 2025

5  out of  5
rating by Hal Long
"Trummie Patrick's level of service is fantastic. My previous insurance agent watched idly as their carrier did massive yearly increases on our policies. Cole with Trummie Patrick closely replicated our previous coverage and saved us about 20% on home and auto. Highly recommend!"
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Roz Bonds

June 22, 2025

5  out of  5
rating by Roz Bonds
"We had a great experience with A.J. at State Farm. He took all of our information and carefully weighed different options for us, by comparing what State Farm could do vs. our old insurance. He answered my texts after hours and was super professional through the whole process. I hate shopping for insurance and A.J. made it a positive experience!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that A.J. was able to make your insurance experience smooth and positive. He truly goes above and beyond for our customers, and it means a lot that you noticed his dedication. We’re grateful for the opportunity to serve you and look forward to being here whenever you need us!"
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Shari McCrary

June 14, 2025

5  out of  5
rating by Shari McCrary
"Casey Weldon was incredible! Answered all my questions and provided very clear information! He is the reason we chose State Farm!!!"
We responded:
"Thank you, Shari, for your kind words and 5-star review. We’re so pleased to hear that Casey provided you with excellent service and clear information. We’re honored you’ve chosen State Farm, and we’re here to support you every step of the way."
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Kelly C

June 11, 2025

5  out of  5
rating by Kelly C
"We've been thinking of switching to another carrier for many years but finally made the decision to go with State Farm. We worked with Cole and he was wonderful. Very patient and informative. Saved us $1600.00 per year. Thanks!!!!"
We responded:
"Thank you so much for choosing State Farm and for the kind words! We’re thrilled to hear that Cole provided such helpful, patient service and was able to save you $1,600 per year — that’s a big win! We’re grateful for the opportunity to serve you and look forward to being there for you every step of the way. Welcome to the State Farm family!"
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Emily Stamper

June 3, 2025

5  out of  5
rating by Emily Stamper
"Casey was super helpful in getting me switched over to State Farm. He got me a competitive rate and helped me understand every bit of my coverage. I feel very taken care of and confident in what I'm getting! Glad to be insured by State Farm!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Casey was able to make your switch to State Farm smooth and informative. Providing competitive rates and helping our customers fully understand their coverage is what we strive for every day. We’re grateful to have you as part of the State Farm family and are always here if you need anything! "
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Carmen Ubeda

June 2, 2025

5  out of  5
rating by Carmen Ubeda
"I have the best experience with Dawn Hite at the State Farm, she is a very knowledge, patient, and extremely kind, I feel lucky I found her and I will recommend her and the company to everyone."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Dawn Hite. She is truly dedicated to providing knowledgeable, patient, and compassionate service to every client, and we’re so glad that came through in your interaction with her. We appreciate your recommendation and look forward to continuing to serve you. Welcome to the State Farm family!"
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Tam Jackson

May 21, 2025

5  out of  5
rating by Tam Jackson
"If you need a quote, I highly recommend you contact AJ, he was awesome to work with."
We responded:
"Thank you for your five-star review and for sharing your experience with AJ. We’re delighted to hear that he was able to assist you with your insurance needs. Your feedback is greatly appreciated, and we’re grateful you took the time to let us know how he was able to help."
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Melissa Foiles

May 20, 2025

5  out of  5
rating by Melissa Foiles
"Jessica Halpin is always helpful and easy to talk to. I appreciate her support and guidance."
We responded:
"Thank you for your five-star review. We sincerely appreciate your feedback and are pleased to hear that Jessica has consistently been helpful. Providing excellent service to our customers is always our top priority, and your kind words mean a great deal to us. Thank you again for taking the time to share your experience."
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John Mercure

May 18, 2025

1  out of  5
rating by John Mercure
"Lost in the Shuffle. Unfortunately, we had a fire in our loft appartment over the barn. We were staying in it while we remodeled our entire house. When we contacted our agent we were quickly referred to a claims specialist. Getting in touch with this person was about as cryptic as communication could be. You call, leave a msg, they text you and email me and tell you they will be contacting “soon” and yet no definitive time or date. In the beginning they were quick to respond and released money to get us in a hotel quickly. Then, the communciations came to a slow and eventually non existent state. When no response was heard, i called the agent who quickly flopped me back to the claims department that sent me through a 38 minute chase to get to another claims agent who was not available so i had to leave a message. Once this uniformed soul got back to me days later i still had no answer as his answer was told speak with claims agent who I could not get hold of to start. With no support understanding the policy and how the folks working to demo and mitigate the space it lead to poor decisions leading to excessive charges allowed by the mitigation group. They will rack your tab faster than you can react. What you don’t know will hurt you. The mitigation fees come out of your rebuild coverage. This left me short on funds to rebuild and we came out of pocket. As well, we had no policy reciew in the years prior so we got caught with too little coverage after the most recent insane escalation of construction costs. My advice. 1. Learn the secret ways of insurance game. 2. Get your house appraised and get a price to reconstruct. 3. Video or photo all your stuff. Build a spread sheet. Document all. Because if you don’t you aren’t getting your reimbursement. Even if you pay for an excessive amount. 4. Keep your personal property within reason of replacement cost as they overall it. 5. Have reserves in place while you navigate the process."
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Joseph Coleman

April 24, 2025

5  out of  5
rating by Joseph Coleman
"I am retired and over 70. From the time I decided to look for better insurance prices Matthew Pilchard, my insurance agent, has been incredible to work with. He was great at talking me through different coverages and at helping me decide on the best course to take. He made all very easy and I am happy with my new auto insurance decisions."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Matthew was able to guide you through the process and make everything easy and clear. Your trust means a lot to us, and we’re so glad you’re happy with your new auto insurance. If you ever need anything in the future, we’re always here to help!"
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Antonio Holmes

April 23, 2025

5  out of  5
rating by Antonio Holmes
"Matthew has been incredibly consistent in providing me with auto and renters coverage since early last year. I was unable to obtain coverage a few months ago for various reasons. Matthew called me recently about coverage because he noticed it was time for my renewal with the other insurer. The amazing part is that I was actively seeking a different insurer in case my rate became extremely expensive. Not only did Matthew match the coverage I currently have, but the rate was half of what the previous insurer was trying to charge me. Extremely satisfied!!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re really glad we were able to reconnect and get you the coverage you needed at a better rate. It means a lot that you’ve trusted Matthew to help again, and we are always here if you have any questions or need anything in the future. Thanks again for your 5 Star Review!"
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Nubian Warrior

April 11, 2025

5  out of  5
rating by Nubian Warrior
"A.J was absolutely amazing! He was patient, and helped me understand everything! He answered all of my questions. I would definitely recommend ❤️❤️❤️"
We responded:
"Thank you, Nubian, for your 5 Star Review and letting us know A.J. was amazing as well as patient and understanding. We truly appreciate you and your review."
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Zach Martin

April 10, 2025

5  out of  5
rating by Zach Martin
"Great customer service, great rates! Make sure you ask for Dawn Hite."
We responded:
"Thank you Zach for your 5 Star Review and letting us know Dawn helped you find incredible rates as well as give you amazing service. Thank you again for your review."
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Benjamin Adams

April 9, 2025

5  out of  5
rating by Benjamin Adams
"Dawn at State Farm was awesome. She got me a very low rate compared to six other insurance companies that gave me quotes. It is wonderful to have Sate Farm as my neighbor and on my side."
We responded:
"Benjamin, thank you so much for your 5 Star Review and letting us know how much Dawn has helped you find the best and lowest Insurance rate. We truly appreciate you and your 5 Star Review. "
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Bob Giordano

March 21, 2025

5  out of  5
rating by Bob Giordano
"Dawn is very personable, efficient, and gets right back with you if you have concerns, questions, etc. I called a fifferent office and left my info and never heard back."
We responded:
"Thank you Bob for sharing your feedback! We’re thrilled to hear that Dawn was efficient, professional, and responsive in addressing your questions. It’s wonderful to know how she was able to assist you with your insurance needs. We truly appreciate your review."
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Michael Schoppenhorst

March 5, 2025

5  out of  5
rating by Michael Schoppenhorst
"Had to share my incredible experience with agent AJ Bonds of Trummie L. Patrick III State Farm with the world. Thinking I was paying too much for my home and auto insurance, I reached out to AJ for quotes. He was very helpful and responsive during the process, and took the time to explain the requirements for the extra discounts I qualified for. To my amazement, I am saving thousands of dollars each year on my new policies AND even have better coverage amounts on both home and auto! This far exceeded my expectations, and I can highly recommend AJ Bonds to anyone wanting to acquire new policies or at least compare State Farm to your current insurance provider. Thank you AJ!"
We responded:
"Michael, thank you so much for your fantastic 5-star review! We’re thrilled to hear that AJ was able to help you find the best rates and save you thousands per year. It’s always great to hear how our team makes a difference. We truly appreciate your kind words!"
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Jotio Ambekia

February 28, 2025

5  out of  5
rating by Jotio Ambekia
"Great with explaining policies"
We responded:
"Jotio, thank you so much for your 5-star review! We’re thrilled to hear that our explanation of the policies was helpful to you. We truly appreciate your feedback and support!"
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Cheris Pearson

February 27, 2025

5  out of  5
rating by Cheris Pearson
"I recently had the pleasure of working with Dawn Hite and I couldn't be more impressed with the level of professionalism and care she provided me. She was knowledgeable, took the time to answer all my questions and didn't try to upsell me on things I didn't need. I truly appreciated the personalized service and the genuine concern she showed me. If you're looking for an insurance agent who is both professional and caring, I highly recommend Dawn Hite. You’ll be in great hands!"
We responded:
"Cheris, thank you for your 5-star review! We’re thrilled to hear that Dawn was professional, knowledgeable, and able to assist you with your insurance needs. Our goal is to provide every valued customer, like you, with the same level of courtesy and care. We truly appreciate your kind words and your feedback!"
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Georgina Hequembourg

February 22, 2025

5  out of  5
rating by Georgina Hequembourg
"Matthew Pilchard’s was s nice and helped me through switching to State Farm I recommend him"
We responded:
" “Thank you, Georgina, for your 5-star review! We’re thrilled to hear that Matthew was able to help you find a great insurance rate. We’re so glad to have you as a valued customer at Trummie Patrick III State Farm office!”"
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Anya Gray

February 21, 2025

5  out of  5
rating by Anya Gray
"Jessica was very helpful."
We responded:
"Anya, thank you so much for your 5-star review! We’re thrilled to hear that Jessica was able to assist you and make your experience a positive one. We truly appreciate your feedback and support!"
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Catherine Stranberg

February 19, 2025

5  out of  5
rating by Catherine Stranberg
"Dawn was Amazing to work with! She was very informative and worked quickly to get me set up. Highly recommend!"
We responded:
"Thank you, Catherine, for your 5-star review! We truly appreciate you taking the time to share how Dawn has helped you with your policies. Your feedback means a lot to us—thank you again!"
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Amy Costoulas

February 15, 2025

5  out of  5
rating by Amy Costoulas
"Matthew Pilchard did an excellent job representing State Farm/Trummie Patrick setting up our vehicles and homeowners insurance. I love that I get a real person when I call and not an automated voice. The customer service this far has been top notch."
We responded:
"Thank you, Amy, for your 5-star review! We’re thrilled to hear that Matthew was able to assist you with your insurance quote. We’re here for you 24/7 and appreciate you taking the time to share your positive experience. We truly value your feedback and are grateful for your trust in our service. Thanks again for the 5-star rating!"
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Cheneka Hobbs

January 8, 2025

5  out of  5
rating by Cheneka Hobbs
"Jessica is the absolute best!!! She goes above and beyond to make sure my college kid has the best rates possible! I stay with Statefarm because of her top notch service & care. She’s definitely apart of my extended family! Thank you Jessica!!"
We responded:
"Cheneka, thank you for your 5-star review and for letting us know that Jessica was able to help you find the best rates! We truly appreciate your kind words and are grateful to have State Farm as part of your family. Thanks again for taking the time to share your experience!"
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Cameshia Harris

January 3, 2025

5  out of  5
rating by Cameshia Harris
"AJ is amazing!!!!! Thank you"
We responded:
"Thank you, Cameshia, for letting us know that AJ was amazing and also helped you with your insurance needs. Thank you again for your review!"