State Farm® Insurance Agent Trummie Patrick III

"Tracy has been extremely helpful in increasing my Umbrella policy and she was super professional and gave superior customer service. Great customer service is very hard to come by these days. Tracy's knowledge in the insurance field is top notch and she is a first class professional. She also helped me get SF to approve my roof claim after weeks of run around from the adjusters and she stepped in and connected me with a manager that reviewed my claim and approved it within 24 hrs after I had been waiting for almost 3 weeks. Any company would be proud to have Tracy on their customer care and acct management team. Because of her we will stay with State Farm and this agency."

"For 35 plus years I’ve had the same insurance. It takes a lot of trust and confidence to walk away from that and I did. Trummie Patrick and the Team at State Farm made that much easier than I expected. In today’s world it’s hard to find personalized service someone who treats you like a person not a number, a human who answers your call not a robot and thanks you for being a customer. I hope I never have to use my insurance but if I do I know the team at Trummie Patrick State Farm has my back and will take great care of me. Special thanks to AJ for making this a seamless transition and walking me through the process!"

"Jessica is great. Always pleasant and sounds so excited to help in anyway possible. Today was extra and I appreciate Jessica."

"Cole was a delight and made the process veey easy"

"Been working with Cole Taylor did a good job of helping me get a good rate and better rate than I have. The entire process went smoothly and I would recommend."

"I had been shopping for new auto and homeowners policies sometime ago and wasn’t having any success. I haven’t been with State Farm for about 30 years and left and went with Farmers for about three years because the rates were so much less. Well, unfortunately, like everything else in this world, Farmers went crazy on their prices, well AJ from State Farm, Trummie Patrick’s Office, Keep following up with me after my initial call when they couldn’t assist me. Well I got totally fed up with Farmers And he happened to cause the right time and give me better rates. He is very pleasant easy to converse with and certainly follow up."

"Jaygien Haney has really helped us lower our insurance rates and has really gotten to know what we need!"

"Prompt service. Explained everything in detail. I enjoyed the friendly, warm, caring manner. It was a more than great experience."

"Dawn Hite was wonderful! She gave me a quote for auto, homeowners and an umbrella policy that was very reasonably priced and much, much less than my current policy. She was very sweet, a great communicator, and extremely efficient and prompt! I will recommend her to everyone."

"I just moved from Progressive to State Farm & would like to thank Dawn Hite for her assistance while obtaining the insurance. She helped me to quickly move to State Farm & also helped me to get a good rate. She is the best."

"He was great! Very knowledgeable and helpful to get me the best savings!!"

"State Farm uses used parts on your car. It's on page 23 of the policy. They wanted to put parts from a junkyard (they call it reconditioned) on my car . . so I will have to pay for new parts from the manufacturer."

"Aj was very patient and helpful definitely made a stressful process into a fun and exciting process this man needs a raise or promotion but he is great at what he does great customer service great CPR (customer personal relationship) and great SEE factors although it was over the phone I have no doubt that it was great!"

"AJ was very helpful & explained everything in detail. Buying insurance is never an easy task & can be very frustrating. He was able to personalize our insurance plan to our needs in both auto & homeowners. Very satisfied with his customer service & highly recommend for anyone shopping new insurance."

"Trummie and Dawn are great to work with."

"Recently moved from Fl to Ga , unfortunately the insurance carrier I had used in Fl was too expensive for me here . Lucky for me Cole Taylor reached out to me and offered a very affordable and perfect option . Easy to work with , office within 2 miles from my home.. within a couple of hours I had new policy in hand ! A 10 out of 10 experience !!!"

"Having Jaygien Haney as our representative makes the whole process smooth. Effective communication and prompt response was great!"

"We love our state farm agents, they are always helpful and care about us which is hard to find. Thanks for being amazing!"

"Been talking with Cole Taylor for awhile concerning switching my home/auto insurance. Cole is a straight shooter about costs and coverages. He recently saved me hundreds of dollars.Friendly, personable and very helpful. I highly recommend Cole Taylor!"

"AJ is the man!"

"Thanks Dawn for all your assistance. Very professional, kind and patient. You had all of the right traits to make me move."

"Quick and efficient process! Made our choice easy in no time! Thank you AJ Bonds!!"

"They assisted me with a smooth transition between insurance companies and answered all my questions. The rates were lower and the process was speedy and uncomplicated."

"Dawn was a great help and service in securing our renters insurance and explaining other possible coverages."

"Going to shoot straight here. Been with State Farm for a while and I bought a new 2024 Porsche that got scratched in a valet lot. State Farm Claims was terrible to work with. Not the workers at this branch but the company in general is awful. I was paid $298.40 PLUS I had to pay a $500 deductible on a claim of $1800 to repair the damage. They never come out to see the car. They look at PHOTOS!!! How can you tell what truly needs done? You cannot even buy the touch up paint for less than $150. I had to pay $1500 out of pocket. Why do I even have insurance? Such a scam, now I know why they are called Snake Farm."